FAQ

Zaaer PMS helps hotels to manage their reservations, guest stays, and revenue more efficiently, saving time and resources. It also provides valuable insights into hotel performance, enabling hotels to make informed decisions and optimize their operations.

Yes, Zaaer PMS is user-friendly and intuitive, with a simple and straightforward interface and additional use tips. It is designed to be easy to learn and use, so hotels can start using it immediately without requiring extensive training.

Yes, Zaaer PMS is highly customizable and can be tailored to meet the specific needs of your hotel. It offers a range of customization options, including the ability to add or remove modules, customize reports, and create custom workflows.

Zaaer PMS offers a range of tools to manage room bookings and reservations, including real-time availability and rate management, automatic confirmation emails, and the ability to handle multiple rate plans and promotions from one platform.

Yes, Zaaer PMS is designed to support multiple properties, allowing hotels to manage multiple locations from a single platform. It offers a range of features to help hotels streamline operations across multiple properties, including centralized reservations and revenue management.

Yes, Zaaer PMS offers a range of integrations with other systems, such as point-of-sale systems, revenue management systems, and payment gateways, channel manager, Shomoos, Zakat and many more. These integrations can help hotels streamline their operations and improve efficiency.

Zaaer PMS is built with security in mind, with measures in place to protect hotel data and prevent unauthorized access. It uses advanced encryption techniques and follows industry-standard security protocols to ensure the safety and privacy of hotel data.

To get started with Zaaer PMS, simply sign up for an account and follow the onboarding process. You will be guided through the setup process and given access to training resources and support to help you get started.

Zaaer PMS offers a single subscription price per hotel that includes all features and modules. There are no hidden fees or additional costs for any of the features or integrations. Click here to see the pricing.

Zaaer PMS is a cloud-based system, which means it is hosted and accessed online rather than being installed on a local server. This makes it easy to access and use from any device with an internet connection.

Yes, Zaaer PMS is accessible from any device with an internet connection, including laptops, tablets, and smartphones. This allows hotels to manage their operations from anywhere, at any time.

Updating your hotel's information on Zaaer PMS is easy. Simply log in to your account and navigate to the relevant section to make any necessary updates. You can update your hotel's contact information, room details, rates, and more.

Zaaer PMS offers a range of tools to manage guest profiles, including the ability to create and store guest profiles, view guest history and preferences, and manage guest loyalty programs.

Yes, Zaaer PMS allows hotels to create and manage rate plans, including multiple rate plans and promotions. You can set different rates based on seasonality, occupancy levels, or other factors, and easily update rates as needed.

Zaaer PMS offers integration with various payment gateways, allowing hotels to process payments securely and efficiently. It also offers tools to manage payment methods and handle refunds or cancellations.

Yes, Zaaer PMS offers a range of tools to manage housekeeping tasks, including the ability to track room status, assign tasks to housekeeping staff, and schedule maintenance and repairs.

Yes, Zaaer PMS offers a range of reports and analytics tools to help hotels track their performance and identify opportunities for improvement. You can view reports on occupancy rates, revenue, guest satisfaction, and more.

Yes, Zaaer PMS is compliant with GDPR and other data protection regulations. It follows industry-standard security protocols and takes measures to protect hotel data and ensure privacy.

Zaaer PMS offers a range of support options, including online documentation, video tutorials, and a customer support team available by phone or email.

Zaaer PMS offers a range of support options, including online documentation, video tutorials, and a customer support team available by phone or email.

Yes, Zaaer PMS offers a demo call, allowing you to speak with a representative and learn more about the system before committing to it. While there is no free trial period, upon request, the demo call will give you a good understanding of the system and how it can benefit your hotel.

Upgrading to a new version of Zaaer PMS is easy. Simply log in to your account and follow the prompts to upgrade to the latest version. You will be guided through the process and any necessary updates will be automatically applied.

Yes, Zaaer PMS is scalable, meaning it can grow and adapt as your hotel's needs change. You can add or remove rooms, modules, and features as needed, allowing you to customize the system to fit your specific needs.

Yes, Zaaer PMS offers a range of tools to manage events and meetings, including the ability to book and schedule rooms, manage catering, and track attendee information.

Zaaer PMS offers a range of tools to handle cancellations and refunds, including the ability to set cancellation policies and process refunds automatically. You can also easily manage no-shows and apply penalties as needed.

Yes, Zaaer PMS offers the ability to send automated emails and messages to guests, including confirmation emails, pre-arrival emails, and post-stay surveys. You can customize these emails and messages to fit your hotel's branding and communication needs.

Yes, Zaaer PMS offers the ability to create custom reports based on your specific needs. You can choose from a range of pre-designed templates or create your own custom report using the data available in the system.

Yes, Zaaer PMS offers the ability to create custom reports based on your specific needs. You can choose from a range of pre-designed templates or create your own custom report using the data available in the system.

Zaaer PMS offers a range of tools to manage group bookings, including the ability to create and manage group profiles, assign rooms to group members, and track group payments.

Yes, Zaaer PMS offers the ability to set up and manage a loyalty program for your hotel. You can create custom loyalty tiers, track guest points and rewards, and offer exclusive promotions and perks to loyal guests.

Yes, Zaaer PMS offers the ability to set up and manage a loyalty program for your hotel. You can create custom loyalty tiers, track guest points and rewards, and offer exclusive promotions and perks to loyal guests.

Yes, Zaaer PMS is suitable for hotels of all sizes, from small independent hotels to large chain hotels. It offers a range of features and customization options to fit the specific needs of any hotel.

Yes, Zaaer PMS includes a finance management module that allows hotels to track and manage their financial operations. It offers features such as invoicing, expense tracking, and budgeting, as well as integration with popular accounting software.

Yes, Zaaer PMS offers a Human Resource Management module that allows hotels to manage employee schedules, payroll, and benefits. You can track employee attendance, create shift schedules, and handle payroll and tax compliance.

Yes, Zaaer PMS offers a range of tools to track employee performance and development, including the ability to set goals and objectives, track progress, and provide feedback and coaching. This can help hotels to foster a positive and productive work environment.

Yes, Zaaer PMS includes a training and certification module that allows hotels to track employee training and certification. You can create and assign training programs, track progress, and ensure that employees are up-to-date on required skills and knowledge.

Yes, Zaaer PMS offers a range of tools to manage employee benefits and perks, including the ability to track vacation and sick leave, manage employee discounts, and offer perks such as wellness programs or team-building activities.

Yes, Zaaer PMS includes a time and attendance module that allows hotels to track employee attendance and manage time off requests. You can set attendance policies, track employee hours, and approve or reject time off requests as needed.

Zaaer PMS offers a range of tools to manage payroll and tax compliance, including the ability to calculate and process payroll, track employee benefits, and handle tax compliance. It also offers integration with popular accounting software to streamline the payroll process.

Yes, Zaaer PMS includes a recruitment and onboarding module that allows hotels to manage the hiring process and onboard new employees. You can create and post job listings, track applicants, and handle onboarding tasks such as paperwork and training.

Yes, Zaaer PMS includes a performance evaluation module that allows hotels to conduct regular performance evaluations for employees. You can create custom evaluation forms, set goals and objectives, and provide feedback and coaching to help employees improve and grow.

Yes, Zaaer PMS includes a performance evaluation module that allows hotels to conduct regular performance evaluations for employees. You can create custom evaluation forms, set goals and objectives, and provide feedback and coaching to help employees improve and grow.

Yes, Zaaer PMS includes a world-class dashboard that allows hotels to view key performance metrics and make informed decisions. The dashboard displays real-time data on occupancy rates, revenue, guest satisfaction, and more, enabling hotels to identify opportunities for improvement and optimize their operations.

Zaaer PMS offers a range of customization options for the dashboard, allowing you to choose the metrics and data that are most important for your hotel. You can add or remove widgets, change the layout,and set up alerts and notifications to stay up-to-date on key performance indicators.

Yes, Zaaer PMS's dashboard includes a range of historical data, allowing you to view trends and patterns over time. This can help hotels to identify seasonality, identify areas for improvement, and make informed decisions about future operations.

Yes, Zaaer PMS's dashboard is designed to support multiple properties, allowing hotels to view data for multiple locations in a single view. This can help hotels to optimize operations across multiple properties and make informed decisions about resource allocation.

Yes, Zaaer PMS's dashboard is designed to support multiple properties, allowing hotels to view data for multiple locations in a single view. This can help hotels to optimize operations across multiple properties and make informed decisions about resource allocation.

Yes, the Zaaer PMS dashboard offers real-time data updates, so you can stay up-to-date on the latest performance metrics. You can also set up alerts and notifications to be notified of any changes or trends that may require your attention.

Yes, Zaaer PMS is available on mobile devices through a dedicated mobile app. The app offers the key features and functionality, allowing hotels to check their operations on the go.

Yes, Zaaer PMS offers a customizable subdomain and booking page for each hotel. The booking page can be easily integrated into your hotel's website or used as a standalone page to allow guests to book directly with your hotel.

Yes, Zaaer PMS offers a customizable subdomain and booking page for each hotel. The booking page can be easily integrated into your hotel's website or used as a standalone page to allow guests to book directly with your hotel.

Yes, Zaaer PMS offers a range of customization options for your hotel's booking page, including the ability to add your logo, choose colors and fonts, and add custom messages and images. This allows you to create a booking page that reflects your hotel's branding and style.

Yes, Zaaer PMS's booking page is fully integrated with the rest of the system, so you can view and manage bookings made through the page just like any other reservation. You can also access guest profiles and make any necessary updates as needed.